Wholesale traffic management suite

Customized alarms

Alarm System Highlights:

  • Threshold alerts for:
    • minimum ASR threshold
    • minimum ACD threshold
    • maximum tolerant PDD

  • To prevent false alarms clients can set up filters with minimum number of calls per sample and by limiting alarm active time.

Alarms can be delivered as email or as SMS/text message.

Alerts can be set based on:

  • Aggregate quality on the switch
  • Quality per Client
  • Quality per Carrier
  • Quality per Country
  • Quality per Destination
  • Quality per individual IP address or Trunk Group
  • Any combination of the above

R&R engineers are constantly monitoring the system and will help service users to identify problems such as low completion combined with high call rate, service abuse, malformed VoIP calls.