About

R&R Mission, Vision & History

OUR MISSION

R&R Managed Telecom Services mission is to achieve highest margins in Voice and SMS trading for our clients by providing best-of-the-breed hosted infrastructure, professional tech support and AI-driven software suite. R&R delivers highest value to the customer through innovative software solutions, process automation and leverage of cost-efficient cloud technologies.

OUR VISION

R&R grows together with our clients. We are only as strong as our patrons are. From the day one our focus is on customer satisfaction and mutual business development.

We understand customer needs and offer best of the breed turn-key solution:

  • The most advanced Voice and SMS switching platforms
  • Professional and attentive technical support.
  • Unlimited onboarding – the better you know the system, the more successful you are.
  • Focus on process automation and elimination of time-consuming tasks.
  • Cloud service delivery for cost savings and rapid service deployment
  • Advanced troubleshooting tools that include call tracing and media capturing.
  • One of the lowest switching rates in the industry.
Our History
2003

R&R was founded in 2003 to provide managed services to CLECs in New York. It chose Sonus GSX9000 hybrid TDM/VoIP switches as service delivery platform.

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